Privacy policy

This privacy policy describes how we collect and use your data. If you have any questions or comments regarding Alley.ai privacy policy or its enforcement, please contact us at support@alley.ai

1. General information

Your privacy is important to us. It is Alley.ai policy to respect your privacy regarding any information we may collect from you across our website http://alley.ai, Mr.Alley chatbot and other services we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

2. Data retention policy

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

3.Data sharing

We share User Personal Information with a limited number of third party service providers that provide services on our behalf, such as service cloud hosting and email delivery; or when required by law.

4.Links

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

5.Age restrictions

In compliance with the Children’s Online Privacy Protection Act (COPPA), we will not knowingly provide access to Alley.ai to persons under the age of thirteen (13). If Alley.ai later learns that any member is under the age of thirteen (13), we will take appropriate steps to remove the member’s information from the database and we will restrict this individual from future access to the Alley.ai services.

6.Right of refuse

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

7.Data removal policy

Customers can request removal of their data at any time by making a request to support@alley.ai, with the understanding that we may be unable to provide you with some of your desired services after the removal.

8.Data access policy

If you would like to access and/or review your data, please contact us by making a request to support@alley.ai.

9.Consent

Your continued use of our services will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Any information that is collected by Alley.ai site and Mr.Alley chatbot is subject to our Privacy Policy in effect at the time such information is collected. If we change our Privacy Policy, we will post those changes on this page. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of this site and Mr.Alley chatbot after any change in this Privacy Policy becomes effective will constitute your acceptance of such change.